Data Protection Statement
We would like to reassure you that your details are safe with us and will never be released to companies outside the Townhouse Restaurant group for their marketing purposes.
We use your personal details to send you details of any future or current promotions.
In addition, if you’ve requested not to be contacted for research, we promise we won’t bother you.
If at any time you would like us to stop sending you mailings, please let us know and we will do so immediately.
We comply strictly with the terms of the Data Protection Act 1998.

Terms and Conditions

We would like to use your details from the application form, plus details on how you use your Loyalty/Platinum Card and what you buy in our Restaurants, to:

  • Help manage the Loyalty/Platinum Card scheme and improve the way we run it
  • Understand our customers’ eating and drinking habits to improve our service
  • Unless you indicate otherwise, contact you with offers and information about menus and promotions of interest to you and your family

We will share your details among Townhouse Restaurants. We will not share your information with anyone else.

The Scheme

    1. The Loyalty/Platinum Cards are issued by and remain the property of Townhouse Restaurants Ltd. which reserves the right, at any time without notice, to: (a) terminate the scheme; (b) decline to issue Loyalty/Platinum Cards; and (c) on reasonable grounds, withdraw or cancel Loyalty/Platinum Cards or points collected, or to alter or amend the conditions of operation of the Townhouse Restaurants Loyalty scheme. Reasonable grounds include (i) any abuse or attempted abuse of the scheme, or (ii) any use or attempted use of a Loyalty/Platinum Card or points in a manner which is contrary to these terms and conditions or (iii) any reasonable suspicion of dishonesty on the part of a member in connection with the scheme.
    2. All participants in the Loyalty scheme must be resident in the UK and aged 18 years or over.
    3. Members may be removed from the scheme at any time at the discretion of Townhouse Restaurants.
    4. Your Loyalty/Platinum Card can only be used at Townhouse Restaurants. Your Loyalty/Platinum Card cannot be used as a credit card or a guarantee card.
    5. The Loyalty Scheme is only for personal and consumer use. Loyalty Points and any Vouchers cannot be transferred, sold or in any way traded.

Points

  1. To collect points for a transaction in our restaurants, your Loyalty/Platinum Card must be presented when paying you bill.
  2. One card may be used at all Restaurants.
  3. You must also spend at least £1 in a single transaction for the transaction to qualify for points. Then two points (Platinum card 5 points) will be awarded for every £1 that is spent. This can be altered at the discretion of Townhouse Restaurants. Townhouse Restaurants shall be entitled to set a limit on the number of points which may be awarded to each Loyalty account in respect of special promotional items on which additional points are awarded. Townhouse Restaurants shall be entitled at any time to cancel points awarded if the relevant products to which such award relates are returned or cancelled for any reason and a refund of the purchase price is given or if the relevant products are exchanged for other products, unless such exchange is for products with an equivalent points value. Where the relevant products are exchanged for products of a lower points value Townhouse Restaurants shall be entitled to cancel the balance of points between those originally collected and those collected in respect of the replacement products.
  4. Points collected at individual restaurants are held in the one account.
  5. There is no monetary value of points collected.
  6. Any discounts offered are for tables of 4 or less.
  7. £25 joining fee for Platinum card will be credited to balance by the end of working day of joining.
  8. Townhouse Restaurants will not be held liable for lost cards.

General

  • The promoter of this Loyalty Scheme is Townhouse Restaurants Ltd. Auchinstarry Marina, Kilsyth, G65 9SG. Any comments or suggestions may be directed to info@townhouserestaurants.com

Other Terms and Conditions

January offer 2 for 1

  • Offer Valid on Main Courses from Core Menu
  • Monday to Thursday from Tuesday 5th January to 28th January 2016
  • Lowest priced main course free
  • One voucher per table of 4 or less
  • You MUST Pre-Book On-Line or call the restaurant and quote ‘2for1 Jan′
  • Voucher must be printed
  • Not in conjunction with any other promotion, discounts, TESCO or set menus
  • Not applicable on sides or added extras e.g. sauces
  • Not valid on TAPAS, starters, side orders or children’s meals

2 for 1 Loyalty Card holders (promotion only valid at certain times)

  • Monday – Thursday all day
  • Valid on Main menu main courses, specials
  • Cheapest main course free
  • Not valid in conjunction with any other offer
  • Not valid on Bank holidays or Sundays
  • Prior booking required quoting 241LC and Loyalty Card number

2 for 1 Early Booking Incentive (promotion only valid at certain times)

  • Monday – Friday all day
  • Valid on Main menu main courses, specials
  • Cheapest main course free
  • Not valid in conjunction with any other offer
  • Not valid on Bank holidays or Sundays
  • Prior booking required

Hi-Life Diners Club

  • Monday – Friday all day
  • Saturday until 5pm
  • Main course complimentary (cheapest main course free)
  • Prior booking is necessary
  • Valid Hi-Life club card must be presented
  • 1 card per 2 people. If 4 diners 2 cards must be presented

Gourmet Society – No longer accepted as of January 2017

TESCO

  • Advanced booking is required, please state using TESCO vouchers when booking
  • Each token is worth £10 on FOOD only
  • Email containing codes, MUST be printed and presented to restaurant
  • Offer valid Monday to Sunday
  • Tokens only valid for 6 months (only valid in date tokens can be redeemed)
  • No change will be given for part redeemed token codes.

Voucher Cloud 2 4 1 promotion

  • Monday – Friday all day
  • Saturday until 5pm
  • Prior booking is necessary
  • Cheapest main course free
  • Valid iPhone applications must be shown or printed voucher handed over

General Terms and Conditions

  • Not in conjunction with any other offer
  • Not available Saturday or Sunday unless otherwise stated
  • Not valid on Public Holidays
  • Only valid on tables of 4 or less unless otherwise stated
  • Prior booking required unless otherwise stated